LICENSING &CERTIFICATION
What KYC has to cover
  1. 1. Know-your-client (KYC) & Suitability
  2. Calculators and Scratch Paper
  3. The Relationship the Rules Describe
  4. Clients Who Live Somewhere Else
  5. What KYC Has to Cover
  6. Tolerance, Capacity and Need
  7. Business Structures and Why They Change the Answer
  8. Writing It Down, and Having the Client Confirm It
  9. The Trusted Contact Person, and the Temporary Hold
  10. Who Owns KYC, and How Current It Has to Be
  11. What the Client File Holds
  12. Account Appropriateness
  13. The Account Types You Have to Compare
  14. What the Account-opening File Needs
  15. The Relationship Disclosure Document
  16. Keeping Confidential Information Contained
  17. The Welcome Package
  18. Product Due Diligence and Knowing the Product
  19. The Suitability Determination
  20. Unsolicited and Unsuitable Instructions
  21. Investment Actions
  22. Why Appropriateness and Suitability Are Separate Tests
  23. Monitoring, Triggering Events and Change
  24. Conflicts of Interest
  25. Outside Activities
  26. Personal Financial Dealings with Clients
  27. Standards of Conduct
  28. A Client, Worked End to End
  29. Twelve Ways to Lose Marks on This Element
  30. Fifteen Terms to Own
  31. One Item From CIRO's Practice Exam

Retail Securities • Chapter 1

Know-Your-Client (KYC) & suitability

What KYC has to cover

Investment time horizon. The date the money is needed. Not the date the client hopes to need it, and not the date they retire if the money is needed sooner.

Two more facts sit in the record and belong in your thinking. Source of wealth asks where the client's net worth came from, over their life. Source of funds asks where the money in this account came from, now. Both matter for anti money laundering purposes, and both are easier to ask at the start than to reconstruct later.

A joint account needs each holder's information, the account's objectives, and a clear record of who may give instructions. Two spouses with different risk appetites do not get averaged into one investor. The account is documented in a way that respects both, and the instructions question is settled in writing.

And when a client will not give you enough information, you have an answer available that many candidates forget. You may decline to make a recommendation. Advice built on missing facts is not advice. It is a liability with your name on it.

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