Fifteen terms to own
- 1. Know-your-client (KYC) & Suitability
- Calculators and Scratch Paper
- The Relationship the Rules Describe
- Clients Who Live Somewhere Else
- What KYC Has to Cover
- Tolerance, Capacity and Need
- Business Structures and Why They Change the Answer
- Writing It Down, and Having the Client Confirm It
- The Trusted Contact Person, and the Temporary Hold
- Who Owns KYC, and How Current It Has to Be
- What the Client File Holds
- Account Appropriateness
- The Account Types You Have to Compare
- What the Account-opening File Needs
- The Relationship Disclosure Document
- Keeping Confidential Information Contained
- The Welcome Package
- Product Due Diligence and Knowing the Product
- The Suitability Determination
- Unsolicited and Unsuitable Instructions
- Investment Actions
- Why Appropriateness and Suitability Are Separate Tests
- Monitoring, Triggering Events and Change
- Conflicts of Interest
- Outside Activities
- Personal Financial Dealings with Clients
- Standards of Conduct
- A Client, Worked End to End
- Twelve Ways to Lose Marks on This Element
- Fifteen Terms to Own
- One Item From CIRO's Practice Exam
Know-Your-Client (KYC) & suitability
Fifteen terms to own
| Term | Meaning |
|---|---|
| Client relationship model | The staged set of duties a dealer owes a client, from gathering information through recommending, acting, monitoring and reporting |
| KYC information | What you know about the client's circumstances, knowledge, objectives, constraints and horizon, held current |
| Risk tolerance | The amount of loss a client is willing to accept |
| Risk capacity | The amount of loss a client can absorb without wrecking their plans |
| Risk need | The return a client must earn to reach the stated goal |
| Material change | A change in the client's circumstances serious enough to require the record and the strategy to be revisited |
| Account appropriateness | Whether an account type and its features can properly serve this client at all |
| Suitability determination | Whether a specific investment action fits this client's documented information at that moment |
| Trusted contact person | Someone the firm may call about a capacity or exploitation concern, with no authority over the account |
| Temporary hold | A time limited restriction a firm may place on an account while it investigates a capacity or exploitation concern |
| Relationship disclosure document | The document describing the firm, the relationship, the charges, the conflicts and the client's rights |
| Information barrier | A control that stops confidential information moving between parts of a firm |
| Restricted list | The list of issuers in which the firm cannot trade or solicit because a conflict is live |
| Outside activity | Any business or role held beyond the dealer, requiring disclosure and written pre-approval |
| Personal financial dealing | A transaction between a representative and a client outside the ordinary course of business |

